How to
Tips and Tricks
- How to enable the Aotearoa keyboard
- How to add an agenda to an online meeting
- How to turn your camera on/off
- Prepare for a fresh build on your laptop
- How to access The Well, Outlook and apps anywhere
- See your Outlook calendar and mail
Printing
Leave and Pay
Visa Spend Manager
- TechOne FAQ
- Delegating your Visa approval role
- Coding expenses for Projects (Analysis ledger) in Wise Management
- Locked account and Password reset - Visa spend
- Hide your Business Visa from your personal ASB account
- Setting up ASB Mobile Banking App to manage your Visa
EROAD
- BookIt - How to install the BookIt app
- Prerequisites for EROAD
- How to log into EROAD
- How to use the EROAD inspect app
- How to install the EROAD inspect app
- BookIt - How to log in
Browsers
General
- Choosing A Good Password
- Emergency Text Sender guide
- Here to help u - other Multi-Factor Authentication options
- How to add a meeting room to your calendar
- How to find and edit a hazard
- How to keep your online meeting safe
Reall Skills Online
Dashboards and reports
PowerBi
My Team's Reports
- My Team's Child Protection - report guide
- My Team's Starters - report guide
- Service Roster - report guide
- My Team's leave requests - report guide
- My Team's Structure - report guide
- My Team's Phones - report guide
Report guides
- Mondayised Public Holiday - report guide
- Employee changes - report guide
- Payroll Missing information - report guide
- Payroll Pay set up - report guide
- EmpLive - Roster Template View - report guide
- Data quality - Position level report guide
Microsoft and Windows
Windows 11
Microsoft Teams
- Turn Off Mobile Teams Calls Notifications
- Getting started with Microsoft Teams
- How to add Microsoft Teams to your mobile
- How to change your chats and channels view in Microsoft Teams
- How to turn on Speaker Coach for Teams meetings
- How to set your pronouns in Microsoft Teams
Office 365 Groups
- Share a Group Document Outside of the Organisation
- Remove a Synced library
- Group Email from Outlook
- Create Handy Links
- Move documents in web view
- Following Team Sites
Outlook
- How to manage your email
- Teams Add-In not showing in Outlook
- How to set automatic replies for a Shared Mailbox
- How do I create and edit an email signature?
- How to add your working hours to your email signature
- Add a Contact to Outlook
Sharepoint
- Add a favourite workspace to The Well
- Add a new resource to My Resources on The Well
- Create a File Explorer link for an intranet library
- How to add a video to a Sharepoint page
- How to edit a SharePoint page
- How to effectively search within O365 (The Well in the cloud)
General Microsoft Office
- How set up Authenticator app for Multi Factor Authentication (MFA)
- How to use macrons on your computer
- Add a shared mailbox to online mail (OWA)
- How to change your phone number in Multi-Factor Authentication (MFA)
- How to edit a word document online
- How to use Microsoft Office online
One Drive
Windows 10
- Action Centre in Windows 10
- Focus Assist in Windows 10
- How to sign in with your smile
- How to use keyboard shortcuts
- How To Use Two Screens In Windows 10
- Screen Rotation Lock
Mobile devices
Laptops
Samsung Phones
- Add a shortcut to WiseUp! on Android Phones
- Copy Contacts From Samsung to Outlook
- Downloading and Configuring the official Outlook app for Android
- How to change your network mode on Samsung
- How to create and add a Google account to your mobile phone
- How to remove an email account on Android
iPhone
General
- Add the PowerApps Mobile App
- Add The Well as an icon on mobile phone home screen
- Create a metered connection while hot spotting
- eTxt
- How to avoid a massive Spark bill when travelling overseas
- Scan PDF's from your mobile phone
Cornerstone
General
- Cornerstone Introduction
- How to access your Snapshot folder
- How to complete an onboarding form (once you have started)
- Intro to the Internal Vacancies page
- How to access your Individual Employment Agreement (IEA)
- How to record first aid using express class
General - Managers
Update my details
- How to see and fix your info in Cornerstone
- Update your emergency contact info
- How do I update my drivers licence details?
- Update my right to work visa information
- How to add or update your Practising Certificate
- How to add a Clinical or Professional Registration
My Learning - Employees
- How to record a building induction checklist
- How to add training to your training record
- How to complete an evaluation
- How to complete training with a managers approval
- How to register for an upcoming training
- How to print or download your training history
My Learning - Managers
- Approve training requests in Cornerstone
- How to add a Microsoft Teams meeting to Cornerstone
- How to assign a workshop to kaimahi
- How to assign training to direct reports
- How to create playlists
- How to observe an On-the-job training
Hiring/Recruitment – Managers
- How to set pre-screening filters
- Introduction to the Hiring Dashboard
- Copy a previous requisition
- Start a requisition in Cornerstone
- Approve a requisition in Cornerstone
- How to use the manage candidates page
Recruitment - Candidates and New Starters
- How to apply for a Wise Group job as a current employee
- How to log in to the Wise Group career site
- How to reset a Wise Group career site password
- How to set up or stop Job Alert emails
- How to access your offer letter
- How to prepare for an interview
Check-ins
Zavanti
General
- How to add Non-Signatory clients to Zavanti (For non-LinkPeople clients)
- How to add client information to Zavanti via API
- How to link a tenants Zavanti SharePoint files to Recordbase
- How to use Dynamics 365 Outlook add-on
- Zavanti Glossary
- Using views and filters
Start Tenancy
- How to reject an application
- How to find the Zavanti generated payment reference
- How to add a non-signatory household member
- How to allocate bond reference number
- How to activate the tenancy
- How to do a joint tenancy
Inspections
- How to schedule an inspection
- How to schedule and complete a feasibility inspection
- How to complete the Health & Safety details on an inspection
- How to add inspection details
- How to notify a tenant of an upcoming inspection
- How to add an existing inspection
Property onboarding
- How to reactivate a property
- How to change the property funding agreement
- How to add property rent details
- How to record a Landlord bond paid transaction in Zavanti
- How to complete the onboarding process of a property
- How to create a child property
Manage tenancy
- How to record a new case
- How do I complete a funding variation?
- How to add a risk to a tenancy
- How to record activities against a case or breach
- How to issue a breach notice
- How to notify the complainant of the actions you have taken
Work tasks - Repairs and Maintenance
- How to retrieve the Invoice to send to tenant
- How to add liability and charges for a LinkPeople tenant
- How does LinkPeople Business Support add invoice details to a work task
- How to put a work task on hold or cancel
- How to track the progress of a work task
- How to send a work task to a contractor
Manage Tenancy Accounts
- How to print a rent statement
- How to complete a refund request via the refund tab in Zavanti
- How to generate an IRR letter for tenants
- How to do an IRR Adjustment
- How to manage tenant debt and arrears
- How to do manual transactions in Zavanti
Change tenancy
Manage property contracts
End tenancy
- How to close a Tenancy [From Pre Zavanti]
- How to cancel a tenancy in Zavanti
- How do I end a tenancy in Zavanti
- How to complete a VOID category
- How to check for any future dated IRR increases
- How to rescind a vacate notice
Property handback
- How to enter any bond retained by Landlord
- How to end rent charges on the property
- How to finalise a hand back/disposal of a property
- How to check, apply and complete a return to landlord void
- How to enter the intended disposal date into Zavanti for a property exit
- How to deactivate a property in the system post hand back
Housing inspection app
- How to complete an inspection offline using the Zavanti Housing Inspection App
- How to review app inspections on the desktop version of Zavanti.
- How to review a completed inspection in the inspection app
- How to schedule a new inspection in the inspection app
- How to complete an inspection using the app
- How to complete the H&S questions in the inspections app