How to issue a breach notice

A breach notice is formal and will result in a letter is being issued.

(From tenancy service) The Act sets out the rights and responsibilities of landlords and tenants. When someone doesn’t follow the rules, it’s a breach of the Act. Someone can breach the Act by:

• Not doing what they’re supposed to do.
• Doing something they’re not allowed to do.
• Adding unenforceable clauses to the tenancy agreement.

This guidance will show you how to issue a Breach Notice in Zavanti.

1. Click on Tenancies under Housing to view all current Tenancies.
2. Search or find the Tenancy you wish to issue a breach for.
3. Click the CASES tab from the top menu.
   
   
   
4. In the second table 'Breaches' click on + New Tenancy Breach.
   
   
   
5. Fill in the following:
   • Breach Date
   • Type (select options provided from the dropdown menu)
     Note: Depending on what type of breach you have chosen will determine what table and fields appear to complete
6. Depending on the breach you have chosen, another type will appear to select from the drop-down options.
   

How to issue a breach notice (notice to Remedy)

1. Click on Tenancies under Housing to view all current Tenancies.
2. Search or find the Tenancy you wish to issue a breach for.
3. Click the CASES tab from the top menu.
   
   
   
4. Double click in the grey the breach you wish to open.
   
   
   
5. On the General tab, within the breach notice.
6. In the second table 'Remedy Notice' click '+New Notice to Remedy’.
   
   
   
7. Fill in the following:
   • Subject (this should be autogenerated based on the breach)
   • Start Date (this autogenerates to today’s date but is editable)
   • End Date (auto-changes to 14 days from the start date entered)
   • Notes (internal)
8. In the bottom table, Communication Template Text fill in the following:
   • Not kept to your tenancy responsibilities
   • Remedy the situation by doing the following
     Note: These are free text fields and the information entered will automatically be added to your breach notice. Ensure these are in line with the RTA.
     
     
     
9. On the right will be relevant question boxes related to the breach.
   
   
   
10. Once all the information is complete, click Save.
11. In the top ribbon select Word Templates.
    Note: If this option is not visible, select the three dots in the top bar to find the word template option
12. Select ’14 Day Notice to Remedy’ word template.
    
    
    
13. The template will automatically download.
    
    
    
14. Click the file in your downloads to open your template.
15. Read through and ensure all information is correct and accurate.
16. Save the template to your computer.
17. Upload the document to the Breaches folder. 
18. Once your breach notice has been delivered, navigate back to the General tab within the Tenancy Breach.
19. On the bottom table Remedy Notices, open the line related to the notice.
20. On the top right, fill in the delivery method based on the drop-down options.
    
    
    
21. Save and Close.