See here, what a VOID category is and what the different categories there are. This guidance will show you how to access and complete a VOID category.
VOID categories are attached to a property, they are managed from within the property form.
- Open the property you wish to update the VOID category of. By either:
- Opening the property via the subheading.
- Clicking the property link in blue from the tenancy form
- Opening the property via the subheading.
- On the GENERAL tab of the property, scroll down until you see the VOID CHECK LISTS table.
- Some properties may only have one VOID category, some may have multiple. Double-click in the grey of the current VOID category.
- To change the VOID category applied to a property, click the X next to the VOID category.
- Use the magnifying glass to search for the relevant VOID category to add.
- Complete the VOID by reviewing the checklist once an item is complete add the date of completion.
- Once all checklist items have been completed a pop-up will appear. Click OK.
- Now the property VOID status will update, and you will be able to re-tenant this property.
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