How to complete a VOID category

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See here, what a VOID category is and what the different categories there are. This guidance will show you how to access and complete a VOID category.

VOID categories are attached to a property, they are managed from within the property form.

  1. Open the property you wish to update the VOID category of. By either:
    • Opening the property via the subheading.


    • Clicking the property link in blue from the tenancy form


  2. On the GENERAL tab of the property, scroll down until you see the VOID CHECK LISTS table.


  3. Some properties may only have one VOID category, some may have multiple. Double-click in the grey of the current VOID category.


  4. To change the VOID category applied to a property, click the X next to the VOID category.


  5. Use the magnifying glass to search for the relevant VOID category to add.


  6. Complete the VOID by reviewing the checklist once an item is complete add the date of completion.


  7. Once all checklist items have been completed a pop-up will appear. Click OK.


  8. Now the property VOID status will update, and you will be able to re-tenant this property.


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