Rescind: Where a tenant gives a notice to vacate, they can at the discretion of the landlord rescind that notice. This means they no longer wish to proceed with the 28-day notice period at this time.
Note: This can only be completed before Business Support ends the tenancy in BOS.
- Go to Tenancies to view all current active tenancies
- Double click on the tenancy that has rescinded their vacate notice
- Select the three dots under the business process ribbon and select to VACATING
- Navigate to the Request to Stay box
- Complete the following:
- Has the tenant rescinded ‘Notice to Vacate’? (Yes/No drop down)
- Rescind Date
- Save
Note: All previous dates that were added associated with the tenant leaving such as NOTICE TO VACATE and Expected Vacate Date should now all be blank.
- Navigate to the Overview tab
- In the NOTES & ACTIVITIES box, enter a note stating that the tenant has rescinded the vacating notice
Note: A rescind can also be used if you have entered the incorrect date when adding the ‘Expected Vacated Date’. Remember to re-enter the correct date once all fields have cleared.
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