How to close a Tenancy [From Pre Zavanti]

This guide will help you to close a tenancy in Zavanti that was migrated from Chintaro. These tenancies are the ones that have the missing progress bar.

Note: This guide is to be used only by Business Support and Finance.

1. Click on the Tenancies subheading under Housing in the sidebar to view all current Tenancies.
2. Filter or search for the Vacated tenancy that needs to be closed.
3. Ensure the Tenancy has a zero balance and a Vacated status.
   
   

   Note: to vacate a tenancy, follow the ‘How do I end a tenancy in Zavanti’ guide. To zero a tenancy account, follow the ‘How to do manual transactions in Zavanti’ guide.

4. Navigate to the top of the screen and click Close Vacated Tenancy.
   
   
   
5. A pop-up will appear. Fill in the following:
   - Status reason: Vacated Closed Account
   - Close date (this will automatically choose today’s date)
   - Description
   
6. Click OK.
7. The Tenancy status will now be Vacated Closed Account and the Tenancy screen will be Read-only.