How to generate an IRR letter for tenants

This guidance will show TENANCY MANAGERS how to generate an IRR change letter for your tenants.

1. Click on the Tenancies subheading under Housing in the side view to view all the current tenancies.
2. Open the tenancy that requires an IRR change letter.
3. Go to the RENT & BALANCES tab.  
4. In the 'Rent Payable updates' table, double click on the latest rent change line.

   Note: double check that this a new amount and the date of change.

5. In the top banner, click Word Templates.
6. A drop down will appear, select Notice of Rent Change.                                                             Note: The Notice of Rent Change word document will automatically load and be saved in the downloads folder on your device.
7. Read over the document. Remove the reasons for change that do not apply and print.
8. Once you have signed and scanned the document, navigate to the tenancy Documents folder.

   Note: To find the documents folder, select the three dots to view the hidden drop down.

   

9. Open the Rent Changes folder.

10. Upload your signed IRR Change letter.