- Click on the Tenancies subheading under Housing in the side view to view all the current tenancies.
- Double-click the tenancy with an active arrears.
- Navigate to the TRANSACTIONS tab at the top.
- To print a rent statement if this is a rent-related arrears. At the very top bar select Run Report.
- Select the type of statement you would like to generate, rent or non-rent.
- A new tab will open on your computer.
- Change the start and end dates of the report as required.
- Save to your computer.
- Print if needed and save a copy to the tenancy document folders.
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