How to change a tenant from signatory to non-signatory

This guide will show how a tenancy manager changes a tenant from signatory to non-signatory within a household. If you need to change a tenant the other way, i.e. non-signatory to signatory then you can follow the same steps in reverse.

1. Click on Tenancies under Housing in the sideview to view all current tenancies.
   
2. Select the tenancy you would like to remove a signatory household member from.
3. Navigate to the Household tab.
4. Click the tenancy title under the heading 'HOUSEHOLD' in the first table.
   
   
   
5. In the second table, ‘Household Members’, double-click the tenant you want to change.
6. Untick ‘Head of the Household?’ and ensure that ‘Signatory Flag’ is changed to No.
   
7. Save and Close.
8. Navigate back to the main ‘HOUSEHOLD’ tab.
9. Scroll down to the table ‘TENANT INFORMATION’, if both tenants are still showing. Remove the tenant you have just removed as a signatory.
10. Do this by clicking the ‘X’ next to the tenant’s name.