How to engage Tenancy Services (Tribunal order)

Steph Hay

April 04, 2024 20:09

Click on Tenancies under Housing to view all current Tenancies.
Search or find the Tenancy you wish to engage tenancy services for.
Click the CASES tab from the top menu.
Double-click in the grey the breach you wish to open.
Within the breach, navigate to the Tribunal tab.
Select + New Tribunal Order.
Fill in the following:
- Name (this will autogenerate based on what was used in the initial breach)
- Start Date
- End Date
- Tribunal Outcome – click on magnifying glass to choose from the recorded options or add ‘+ New Tribunal Outcome’ if the suitable option is not there.
- Outcome Reason – click on magnifying glass to choose from the recorded options or add ‘+ New Tribunal Outcome Reason’ if the suitable option is not there.
- Notes (This is a free text option for any extra notes)
Save and close.
Navigate to the Tribunal tab, the New Tribunal order has been added to the record.