How to track the progress of a breach

Steph Hay

April 04, 2024 20:03

Click on Tenancies under Housing to view all current Tenancies.
Search or find the Tenancy you wish to track the progress of a breach for.
Click the CASES tab from the top menu.
Double-click in the grey the breach you wish to open.
In the second table ‘Breach Progression’, update progress throughout the breach process by filling in the following:
- Breach Status (this will need to be updated as the breach process continues)
  Note: The next areas are completed only if the breach process is escalated. Fill in the next bullet points only when necessary.
- Date Application Submitted (to Tenancy Services)
- Mediation date set
- Mediation to take place at
- Tribunal hearing date
- Tribunal to take place at
The table on the right is a checklist for what is necessary if your breach is escalated to the Tenancy Tribunal.
Note: The checklist will not appear for some breach types, e.g. Contractor, Neighbour concern, Property condition and a few others.
The bottom table is a free text for any Outcomes or Comments throughout the process.
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