How to set up an arrears arrangement for a LinkPeople tenant

Payment arrangements are weekly or fortnightly agreements in place between LinkPeople and the client to repay rent arrears or other client-liable charges, e.g. damages. BUSINESS SUPPORT set these up in Zavanti so that we can accurately capture, and track money paid into our bank account, and separate it from regular rent payments.

1. Click on Tenancies under Housing to view all the current tenancies.
2. Double-click the tenancy with active arrears.
3. To set up an arrear’s arrangement go to the ARREARS ARGMNT tab.                               
4. Click + New Arrears Arrangement      
5. Enter:
   • Arrangement Type (select Tenant Attributable Costs for anything non-rent related)
   • Frequency
   • Start Date  
   • End Date (if known)                                                                                                                              
   • Amount (Tenant contribution as per arrangement plan e.g. $5)
   • Comments
   • Total Amount Payable (complete charged amount)
   • Tenancy Transaction Type, by clicking on the magnifying glass
6. Save
7. Move the toggle Activate Arrears Arrangement to say ‘yes’.
   
   
   
8. There will be a pop-up confirming activation, click OK.
   
   
   
9. Within the Arrear Arrangement screen there will be a transaction table displayed that will track payments.
   
   
   
10. Save & Close.
11. The arrangement you have set should now be displayed in the first table on the ARREARS ARGMNT tab.