Follow these steps to get to the new Workwise Recordbase Environment. Use the usual Recordbase link from The Well to get to the Recordbase Login Screen.
Click on the Forgotten your password link
Enter your workwise email address and click Accept
Answer the security question with the answer Workwise and click Accept
A confirmation prompt will advise you to check your email
Open your work email and copy the password that was emailed to you. Tips n tricks, don't get additional spaces when copying!
Log in to the new Recordbase site with your Workwise email address and paste the special password into the login screen. Yes, you can type it in manually too.
Ta Da! On the home stretch. The last steps are to change your password and security question. To change your password to something you can humanly type (and remember), go to the My Account section inside Recordbase and click on Change password.
Paste in the special password that was copied from the reset email and choose a new password. Need help picking a new password? Try this handy password guide. When ready, put in your new password and click Save.
Last Step! Make sure you change the security question to something more secure. Go to My account and click on Change security question
Enter in your new password and create a new security question. Try a question that only you would know the answer to and can't be looked up by Googling you...
Examples could be
"What was the name of the first street you lived on?"
"What was your favourite TV show growing up?"
"Who is your favourite super heroine?" Maybe not that one, as it's easy to guess the people in IT!
Click save and you're all done!
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