My Team's Phones - report guide

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What does the report do?

This report lists the phone numbers for your team.

  • Work Mobile - The number of their work mobile phone, if Wise Group is paying for it.
  • DDI - Their direct dial number, for calling them on Teams.
  • Personal Mobile -  The number of their personal mobile phone, if they have supplied it.

What is a DDI exactly?

That's a Direct-Dial-I ... don't know what the i stands for. 

It's a standard phone number that you can use to call the person from any phone. It will ring the devices that have Microsoft Teams installed (computer or mobile phone). 

If you there's someone without a DDI that you think should have one just ask helpdesk@wisegroup.co.nz.  

Where does the info come from?

Personal mobile phone and reporting lines (who is in your team, who their manager is) comes from Cornerstone data, refreshed once per day. 

Work mobile and DDI comes from Entra - that's Microsoft's name for the Outlook people directory. 

What people are included?

Employees that are currently employed. By default this is everyone in your reporting line (in Cornerstone). See below if you want more access.

What is excluded?

  • People who have left.
  • New starters (until the day after their first day).
  • People that don't report up to you (unless you have been given special access).

How do I correct mistakes and make changes?

For any wrong phone numbers let the Helpdesk know on helpdesk@wisegroup.co.nz  

If you're seeing the wrong people (incorrect manager, team, or cost centre data) then see How to fix people with the wrong team, cost centre, or manager.  

If you are seeing people who have left then make sure that you have completed a Leaving form.

Anything else - email cornerstone@wisegroup.co.nz or use the Cornerstone support request eForm

Who gets access to this information?

All managers (employees who have a current staff member reporting to them) should automatically get access to the report, and their reporting line. 

If you need to check why someone doesn't have access then contact helpdesk@wisegroup.co.nz.

To request access request access for a non-manager or to add additional cost centres or teams raise a Data access request.     

For further info on phones, phone numbers, what they cost etc. refer to the IS Phones page.

 

 

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