“Press one for sales, two for parts, three to talk to an actual human”. If you’ve ever been presented with options in a Teams call, there’s a not-well-known button to accomplish this. It won't work using the dial pad you used to dial the call.
While in the call on your desktop or laptop, you can press the dial pad icon in the call window to bring up the dial pad, then press the numbers on the keyboard or click on the numbers with the mouse (or your finger on a touch screen).
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