There are times when it is handy to turn on call diverting, such as when you are on leave and need your calls to go to the person covering you.
In this How-to guide, I will show you the steps for both setting it up and turning it off when you no longer need it.
Setting up call forwarding
- Tap on the phone icon
- Tap keypad (Samsung Galaxy core only)
- Tap the setting menu icon (3 vertical dots/3 horizontal lines)
- Tap Settings
- Tap Call (Samsung Galaxy core only)
- Tap Additional settings (Samsung Galaxy core only)
- Tap Call forwarding
- Tap Voice call (Samsung Galaxy core only)
Select divert type
There are 4 types of call forwarding you can set up and each has a specific purpose.
They are outlined below:
- Always forward (no calls come to you)
- Forward when busy (forwards when you are on another call, for example)
- Forward when unanswered (calls go to mobile but only forward if you don't answer)
- Forward when unreachable (forwards calls when you have no cell phone reception, for example)
- Tap on the option you would like to set up
- Type in the number to forward to
- Tap enable
- Tap on the home key to return to the home screen
Turning off call forwarding
- Tap on the phone icon
- Tap keypad (Samsung Galaxy core only)
- Tap the setting menu icon (3 vertical dots/3 horizontal lines)
- Tap Settings
- Tap Call (Samsung Galaxy core only)
- Tap Additional settings (Samsung Galaxy core only)
- Tap Call forwarding
- Tap Voice call (Samsung Galaxy core only)
Select divert type
- Tap on the option you would like to turn off
- Tap on disable
- Tap on the home key to return to the home screen
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